Areas of responsibility
- Writing, editing, and commissioning marketing content
- Running the newsletter and growing subscriber list
- Monitoring website and content SEO content visibility
- Identifying technical SEO improvements and issues
- SEO keyword research and optimization of existing content
- General marketing support for social media, paid ads etc.
Quirks
- I tend to think "verbally" if I'm unsure what I think about a question or topic. Please question / repeat what I've said back to me if you require more clarity. 
- Writing requires total focus for me to make meaningful progress, so I reserve my meeting-free days (Tuesdays & Thursdays) for any active writing tasks. This means, for example, if you ask for a review on a Monday, I may not look at it until Wednesday unless it's obviously urgent. That said, don't hesitate to ask me to prioritize a review if you need unblocking. 
- I'm aggressive about cutting out activities I deem low impact. This can lead to blindspots. Please challenge me if there's something you think I should dedicate more time to. 
- Readability / aesthetics are more important to me than following grammar to the letter. Case in point, while we use US English, I always use British-style en dashes (like – this) rather than US-style em dashes (like—this) because it looks nicer. Don't get me started on using hyphens instead (like - this) – that's just wrong. Here's that last sentence with an em dash instead... Don't get me started on using hyphens instead (like - this)—that's just wrong. Doesn't that em dash look cramped and nasty? Honestly, though, I don't care that much, but I will find and replace every em dash and orphaned hyphen on the website. It's fine. It's not a big deal. I'm cool about it. 
What I value
- Strategic focus and discipline are important to me, because (in my experience) it's a major factor in success. Consequently, if you're proposing a major change of direction, I will question it. Please don't take this to mean I'm implacably (good word!) against the change or being negative, I only wish to understand the reasoning properly and feel 100% confident it's the right direction. Without this, my motivation suffers. 
- Honesty. Years of working in the publishing industry has made me sensitive to success theater and collective delusions! Failure is ok, pretending it's actually a success isn't. 
- Efficient processes. I'm not anti-process, I'm pro efficient process. Too little process is (almost) as bad as too much. 
- Beautiful, elegant en dashes – just look at how nice it looks. 
How I can help you
- Words. I'm all about them words, you see. So, if you need or want to write some, come talk to me. If you don't feel super confident, I'm happy to take a basic outline and turn it into something longer. 
- I love building dashboards and digging into data generally. If it's about the website and the answer is somewhere in the data, I will relish finding it. 
- Seen something weird in a search engine? Tell me about it. 
- Want to know what people search for? I can help with that. 
- I've spent a lot of my life using analytics tools, so I'm a pretty decent proxy for a non-technical end user. If you need an opinion on something, I can provide that POV for you. 
How you can help me
- Have you read something interesting recently? Please share it so I can use it in the newsletter. 
- I've got the basics of GitHub and VSC down, but I'm no coder. I will probably come to you with a problem at some point. All assistance is gratefully received. 
- Share content ideas. It's ok if you don't have the time to write them yourself. Bung them in #content-ideas whenever the mood strikes. 
- Point out when I've used a British spelling. 
- Agree that em dashes are nasty and ugly.